AS EASY AS POSSIBLE.
We're here to make your move to luxury retirement straightforward, supporting you every step of the way. From the first time you drop us a line, to the day you pick up your keys.
We're here to answer all your questions and provide all the support you need to make the right decisions for you.
There are four steps to owning your new home:
We understand that the decision to move is an important one. Visit our Showsuite and show apartment, keep in touch with our sales team, talk to your friends and ask as many questions as you like. We will provide you with all the information you need to make an informed choice.
You can secure your preferred retirement apartment with a reservation fee, which is refundable (less our reasonable costs) if you change your mind. We’ll soon get the ball rolling on the buying process.
Your leasehold retirement property is purchased using the usual legal conveyancing process. Your solicitor will advise you and we’ll be on hand to explain everything and keep the process moving. When you are happy to proceed, you pay a 10% deposit and exchange contracts.
Our property partners can help with conveyancing, managing the admin, helping with decluttering and rightsizing – so we can exchange in no time.
When the purchase is complete, retirement living can begin. You will be able to move in on or after your completion date. Your move-in arrangements will be supported by your own dedicated Wallacea Living Co-ordinator who will work with you in the lead up to moving. If you choose to use our removal partners, they can make sure everything is safely packed, carefully moved out and put in just the right place. All so you can feel right at home from the moment you walk through your new front door.
We can put you in touch with a range of additional paid services and selected partnerships to make the move to Wallacea Living as straightforward as possible.
We can introduce you to the services of a specialist partner who is expert in relocation and rightsizing for retirees. They will take time to get to know you and will be sensitive to your wishes. This experienced service helps with:
As everyone’s circumstances are unique, we can put you in touch with independent providers who can offer advice on ways to finance your new property purchase.
You should always seek independent financial advice in relation to a move to a retirement community.
We have selected removal specialists who provide an all-in-one service to get your belongings relocated safely and efficiently.
You are, of course, free to use your own preferred removers.
You should always seek independent legal advice in relation to a move to a retirement community. We can help with finding a conveyancing solicitor, if that is required.
Like any financial commitment, understanding all the costs and implications is very important. We pride ourselves on being entirely transparent in explaining the arrangements and obligations, so you can make a considered decision.
There are three key elements that you will be asked to pay when you own a Wallacea Living home:
You pay for your property before you move in. Our properties are sold on a long leasehold of 995 years - offering you the security of property ownership. There is no ground rent.
Wallacea Living is a club membership with payment of a monthly fee.
Per Month: One bed: £1,491; Two beds: £1,642; Two beds+: £1,870; Penthouses: £1,945.
Our monthly fees will increase in February 2027 based on the higher of the previous December figure for the CPIH (plus 1%), or the Annual Earnings Index.
This fee includes utilities (such as your electricity, heating and water) as well as access to on-site amenities. Additional services and amenities, if desired, may incur extra costs. For further details of the coverage please refer to Fees and Charges.
Other Fees & Charges Additional charges (such as Council Tax, contents insurance, concierge services or subscriptions) may apply. For a full explanation of the Monthly Membership Fee and examples of charges not included, please refer to Fees and Charges.
Deferred Management Fee: When the apartment is sold and changes ownership, a percentage of the sale price is charged at 4% for every year or part-year that you own the apartment. This charge is capped at 28%.
This method of charging is tried and trusted across the sector. The deferred management fee ensures we have an aligned interest with you in the long term upkeep and improvement of the whole site so your property is sold on for the best price possible.
You will never be asked for any other contributions to the running of the community.
Own your new, beautifully-designed apartment nestled between Little Venice and Paddington Basin – it’s the perfect place for creating a comfortable and familiar new home, full of all your favourite old treasures.
We’ll give as much time as you need to answer any questions you may have. If you have a question not answered here, or in the full FAQs, please feel free to fill out the enquiry form, call or email us using the contact information below.
Whether you would like to book a tour, find out more about Wallacea Living or simply have a question, we would love to hear from you. Complete the form below or speak to one of our team today on 020 3960 1000.
Monday - Friday
9am - 5pm
Evening and weekend appointments available on request.
020 3960 1000
enquiries@wallacealiving.com
2 Newcastle Place London W2 1AX
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